OpenAI chief executive Sam Altman has warned that many ChatGPT users are engaging with AI in self-destructive ways. His comments follow backlash over the sudden discontinuation of GPT-4o and other older models, which he admitted was a mistake.
Altman said that users form powerful attachments to specific AI models, and while most can distinguish between reality and fiction, a small minority cannot. He stressed OpenAI's responsibility to manage the risks for those in mentally fragile states.
Using ChatGPT as a therapist or life coach was not his concern, as many people already benefit from it. Instead, he worried about cases where advice subtly undermines a user's long-term well-being.
The model removals triggered a huge social-media outcry, with complaints that newer versions offered shorter, less emotionally rich responses. OpenAI has since restored GPT-4o for Plus subscribers, while free users will only have access to GPT-5.
