Sony's PlayStation Refund Policy has been making headlines due to "false or misleading representations". This case is taking place in Australia and it involves the Federal Court itself. The main problem is that the Refund Policy is refusing to actually refund customers.
The Federal Court of Australia has stated that the Refund Policy is "making false and misleading representations on its website and in dealings with Australian consumers about their Australian Consumer Law (ACL) rights."
Just as Gamespot reports, four individuals purchased games from the PlayStation Network and found them "faulty". There are no details on what this actually means and what went wrong with the games. However, the job of the policy is to help out consumers whenever this happens. As it turns out, Sony stated that if the game was downloaded from the PS Network or 14 days pass after the date of the purchase, the refund gets cancelled.
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All of this snowballed into the ACL and started the legal fight over refunds. Check out Gamespot's article where they go more in-depth and explain another case involving breaching the Australian law. As of this moment Gamespot is reporting that Sony Europe will be facing charges and paying some legal costs.
