Pioneering Cisco customers understand that digital resilience helps keep their networks and businesses humming; their customer, employee, and partner experiences consistently great; and their admins receiving accolades. Read on for an overview of digital resilience and snapshots of companies that have achieved the ability to prevent, detect, recover from, and respond to events that can disrupt network experiences and business operations.

Before recently taking on a new role as Cisco’s vice president and general manager of Software-Defined Network (SDN) with the enterprise networking group, I served as the vice president and...