News

Cisco Services and Support Demos at Cisco Live: A Recap!
Cisco Services and Support Demos at Cisco Live: A Recap!
Look back at the Cisco Customer Experience team’s services demos from Cisco Live 2025. Look back at the Cisco Customer Experience team’s services demos from Cisco Live 2025.
July 2, 2025
Cisco Live San Diego – that’s a wrap!
Cisco Live San Diego – that’s a wrap!
Stop by as Eric Knipp shares some takeaways from Cisco Live in San Diego.
June 18, 2025
Cisco Live 2025: Back in San Diego!
Cisco Live 2025: Back in San Diego!
Cisco Live returns to San Diego in 2025, and new SVP and GM of Customer Experience for the Americas is excited to be there!
June 3, 2025
Customer Experience is Ready to Engage at Cisco Live
Customer Experience is Ready to Engage at Cisco Live
See what the CX Marketing team has in store for Cisco Live in San Diego!
May 27, 2025
The Next Frontier of Customer Success for Partners
The Next Frontier of Customer Success for Partners
The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program enhancements.
April 14, 2025
Bridging the Gap Between Provisioning and Customer Experience
Bridging the Gap Between Provisioning and Customer Experience
Drive superior experiences by ensuring the services you configure match customer expectations. Cisco NSO and Cisco Provider Connectivity Assurance can help close the gap between provisioning and customer experience.
April 8, 2025
Customer Experience is set to Go Beyond at Cisco Live Amsterdam
Customer Experience is set to Go Beyond at Cisco Live Amsterdam
See what's on tap from the Customer Experience (CX) team at Cisco Live Amsterdam 2025.
Jan. 30, 2025
Right-sizing artificial intelligence: The overlooked key to more sustainable technology
Right-sizing artificial intelligence: The overlooked key to more sustainable technology
As artificial intelligence (AI) moves from the hypothetical to the real world of practical applications, it’s becoming clear that bigger is not always better. Check in with Aleksandra Przegalińska and Denise Lee to learn more.
Jan. 9, 2025
Building an AI-Native Security Operations Center: Revolutionizing Your Cyber Defense
Building an AI-Native Security Operations Center: Revolutionizing Your Cyber Defense
The most recent blog from Kunal Hatode focuses on building an AI-native security operations center. Come dive into the details and join the conversation.
Oct. 9, 2024
Empathy in Action: How Cisco Changes Lives with The Opportunity Platform
Empathy in Action: How Cisco Changes Lives with The Opportunity Platform
See how Cisco's efforts in EMEA are making changes for some people directly affected by the war in Ukraine. Learn more about The Opportunity Platform today!
Oct. 3, 2024
Turning Cisco’s Tuition Reimbursement Green
Turning Cisco’s Tuition Reimbursement Green
Global Customer Success Adoption Lead Audrey R. pursued her MBA with Cisco's tuition reimbursement support. See why she didn't close this chapter in her sustainability learning.
April 18, 2024
The We Are Cisco Singers: The Power of Authenticity and Connection
The We Are Cisco Singers: The Power of Authenticity and Connection
Business Operations Manager Marifer started the We Are Cisco Singers as a way to connect when that was difficult, and it was an idea that changed her life.
Feb. 13, 2024