News

Building a transparent Notification Center to Enable Customer Control
Building a transparent Notification Center to Enable Customer Control
Personalization is critical to a guided customer experience. It helps build trust, foster relationships, and enables a deeper connection with customers.
Oct. 4, 2023
Making the Branch Core to Omnichannel, and a Hub for Financial Expertise
Making the Branch Core to Omnichannel, and a Hub for Financial Expertise
I recently returned from a Financial Services Summit event in China, where I discussed trends in an omnichannel delivery strategy with an audience from 30
May 11, 2015
Cisco and Unidesk: How to Simplify and Scale VDI with Citrix, Microsoft, or VMware
Cisco and Unidesk: How to Simplify and Scale VDI with Citrix, Microsoft, or VMware
Posted on behalf of  Ramesh Chitor, Cisco Systems and Tom Rose, Unidesk It’s no secret that desktop virtualization has taken longer than everyone
Nov. 14, 2014
Straight From NRF: Want Your Share of $100 Billion? Build Customer Trust
Straight From NRF: Want Your Share of $100 Billion? Build Customer Trust
As I'm sure most of you know, Jon Stine presented this morning at NRF on the results of his fourth "Catch 'Em and Keep 'Em" survey, which is a highly
Jan. 13, 2014