News

Cisco ACI Achieves Certified Integration with ServiceNow
Cisco ACI Achieves Certified Integration with ServiceNow
5 Ways Cisco ACI® Integration with ServiceNow® will Elevate Your IT Operations Management According to a recent report by Gartner, more than $1 trillion
Sept. 7, 2016
Cisco CloudCenter Achieves Certified Integration with ServiceNow
Cisco CloudCenter Achieves Certified Integration with ServiceNow
IT Service Management meets Hybrid IT Borrowing the signature song from the Lego Movie for an enterprise service management blog post is a stretch, but I
June 28, 2016
Building an Agile ITSM with Cisco ACI/CliQr and ServiceNow
Building an Agile ITSM with Cisco ACI/CliQr and ServiceNow
Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational...
May 9, 2016
How Digital Transformation is Disrupting IT Service Management
How Digital Transformation is Disrupting IT Service Management
Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks.   Take Carlos Burle, a Brazilian big wave surfer, who unofficially...
May 2, 2016
The eStore Vision Has Become a Reality! A Single Storefront for IT Services
The eStore Vision Has Become a Reality! A Single Storefront for IT Services
Today’s blog post is by a guest author, Adel du Toit, who is currently spearheading the effort by Cisco’s internal IT organization to deliver
Oct. 2, 2014
Introducing Cisco Prime Service Catalog – Focusing on User Experience
Introducing Cisco Prime Service Catalog – Focusing on User Experience
When was the last time you turned on your new gadget, opened an app, or logged onto a website and found that you needed to attend a training course before
June 25, 2013
Cisco Domain Ten: Domain 5: Service Catalog and Management (and free white paper)
Cisco Domain Ten: Domain 5: Service Catalog and Management (and free white paper)
I introduced the Cisco Domain TenSM framework for data center and cloud transformation back in December, and after my previous blog discussing "Domain 4:
Jan. 25, 2013
Introducing Cisco Domain Ten(SM) – Cisco Services’ Blueprint for Simplifying Data Center and Cloud Transform …
Introducing Cisco Domain Ten(SM) – Cisco Services’ Blueprint for Simplifying Data Center and Cloud Transform …
This week at the Gartner Data  Center Conference in Las Vegas, Cisco Services is unveiling Cisco Domain Ten(SM) – Cisco’s Framework for Simplifying Data Center and Cloud Transformation. https://www.youtube.com/watch?v=dnLFReBBV7c...
Dec. 5, 2012