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Active SLAs – New Approach for Multi-sourcing Governance
Active SLAs – New Approach for Multi-sourcing Governance
Last month, I attended the International Association of Outsourcing Professionals (IAOP) Outourcing World Summit in Phoenix, Arizona. I had the chance to
March 12, 2015
Cisco Domain Ten: Domain 10: Process and Governance – Part (b)
Cisco Domain Ten: Domain 10: Process and Governance – Part (b)
Operational process and governance, as I discussed last month, is "Domain 10" in the Cisco Domain Ten(SM) model for data center transformation.  It's so
July 15, 2013