Its web site asserts that its customers are in safe hands, but it may be another case when it comes to customers’ personal details at holiday firm Thomson.
The BBC is reporting that a data protection breach by the company has revealed the home addresses, telephone numbers and flight dates of nearly 500 customers. The corporation claims to have seen an email sent on 15 August showing the personal details of 458 people from across the UK were shared.
The BBC quotes Thomson as apologizing for making a "genuine error" but adding that it would not offer customers any compensation.
The Thompson statement said: "We are aware of an email that was sent in error, which shared a small number of customers' information. The error was identified very quickly and the email was recalled, which was successful in a significant number of cases. We would like to apologize to our customers involved and reassure them that we take data security very seriously. We are urgently investigating the matter to ensure this situation will not be repeated."
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