News

Operationalizing AI/ML
Operationalizing AI/ML
With the IT department being so busy just keeping mission critical applications and infrastructure running, IT managers are demanding both simplicity and flexibility to deploy AI/ML workloads.
June 3, 2019
Realizing Industry 4.0
Realizing Industry 4.0
What is Industry 4.0? What does that really mean? Learn how Industry 4.0 is changing manufacturing. Rise above your competition with a better strategy.
May 27, 2019
Demystifying Artificial Intelligence’s Role in Contact Centers
Demystifying Artificial Intelligence’s Role in Contact Centers
Read more about the role that artificial intelligence is playing in advancing contact center productivity and efficiency,
May 23, 2019
People Insights: Getting to the Heart of the Matter
People Insights: Getting to the Heart of the Matter
People Insights is an idea that has been pursued for decades, but is now here, in a way that is rich, complete, and up-to-date.
April 11, 2019
Announcing the New Cognitive and Collaborative Contact Center
Announcing the New Cognitive and Collaborative Contact Center
Today I’m thrilled to highlight some exciting enhancements we’re unveiling at Enterprise Connect, that leverage the power of cloud analytics and AI. We’re calling it Cognitive Collaboration for the contact center.
March 21, 2019
Artificial Intelligence: Does the AI silver bullet really exist?
Artificial Intelligence: Does the AI silver bullet really exist?
How do you strategize AI? Those who can create an open technology framework will hold the key. Take a deeper dive into AI/ML.
March 7, 2019
Shaping the Future of Contact Centers and Customer Experiences
Shaping the Future of Contact Centers and Customer Experiences
In the words of author and entrepreneur Seth Godin, “It’s easier to love a brand when the brand loves you back.” So how do you love your customer back? Companies that put their customers at the center of everything they do can make transformational changes to their business and their customers’ experience.
March 7, 2019
Cognitive Collaboration and the Human Element
Cognitive Collaboration and the Human Element
Batman, this would be your Alfred. Look into the future of cognitive callaboration and the true value of artificial intelligence with Cisco's new X factor!
Feb. 27, 2019
Blockchain: Separating Hype from Reality
Blockchain: Separating Hype from Reality
There is much excitement about the disruptive potential of blockchain technology, but there is also much confusion. This article helps put things into perspective, separating blockchain fact from fiction.
Feb. 5, 2019
Capturing the Full Power of Today’s Digital Age
Capturing the Full Power of Today’s Digital Age
Many executives are excited about connected technologies, but their company’s infrastructure is not up to speed. Learn to future-proof your business to compete in the 21st century of IoT.
Jan. 10, 2019
Future-Proofing your IoT infrastructure
Future-Proofing your IoT infrastructure
Don’t let your company’s approach to IoT hold you back from remaining competitive in today’s digital age. In order to take full advantage of the transformational power of IoT, businesses must address their insufficient infrastructures, no matter where they are in their IoT journeys.
Dec. 4, 2018
Accelerating Enterprise AI with Network Architecture Search
Accelerating Enterprise AI with Network Architecture Search
AI/ML is a dominant trend in the enterprise. While AI/ML is not fundamentally new, the ubiquity of large amounts of observed data, the rise of distributed computing frameworks and...
Nov. 26, 2018