News

Car owners are bullish on AI agents repairing the US auto industry - here's why
Car owners are bullish on AI agents repairing the US auto industry - here's why
New research reveals that US car owners see agentic AI as a potential game-changer in the car buying and ownership experience.
Feb. 21, 2025
Brace yourself: The era of 'citizen developers' creating apps is here, thanks to AI
Brace yourself: The era of 'citizen developers' creating apps is here, thanks to AI
Over the coming year, citizen developers will deliver 30% of Gen AI-infused automation apps. However, they will need training and guidance. Are we ready for that?
Feb. 20, 2025
Knowledge management takes center stage in the AI journey
Knowledge management takes center stage in the AI journey
Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.
Feb. 18, 2025
Outlook just added a brilliant feature that I can't wait for Gmail to steal
Outlook just added a brilliant feature that I can't wait for Gmail to steal
Sending messages in the Outlook app when you need to reference something from another app is becoming much easier.
Feb. 14, 2025
The end of data silos? How SAP is redefining enterprise AI with Joule and Databricks
The end of data silos? How SAP is redefining enterprise AI with Joule and Databricks
SAP's new AI-driven data platform integrates SAP and non-SAP data, breaks silos, and enables next-gen automation with Joule AI agents. Is your business ready?
Feb. 13, 2025
If Amazon doesn't sell the product, you may soon be taken to another site
If Amazon doesn't sell the product, you may soon be taken to another site
When a shopper clicks on a product available only on a brand's site, they'll be notified that they're about to leave Amazon. It looks like Google Shopping has some competition.
Feb. 13, 2025
You'll never guess who's back to rescue us from clickbait
You'll never guess who's back to rescue us from clickbait
This one media company you used to love wants to put an end to doomscrolling.
Feb. 12, 2025
6 Google Maps tricks to try for the navigation app's 20th birthday
6 Google Maps tricks to try for the navigation app's 20th birthday
Google Maps does a lot more than just get you where you're going. Now's a good time to rediscover its most popular features and helpful hidden gems.
Feb. 7, 2025
Dumping open source for proprietary rarely pays off: Better to stick a fork in it
Dumping open source for proprietary rarely pays off: Better to stick a fork in it
Meet the forkers: How open-source communities are outpacing their proprietary parents.
Feb. 5, 2025
How to sign up for 'the next TikTok' - and why you should do it right away
How to sign up for 'the next TikTok' - and why you should do it right away
The TikTok alternative many users are recommending is called Neptune. Join the waitlist now to snag the username you want. Here's what to do.
Jan. 16, 2025
What makes a secure & successful website: A Guide
What makes a secure & successful website: A Guide
This article is all about how to get the perfect website that kills two birds with a single stone: working excellently and drawing customers.
Jan. 1, 2025
How your work phone could be a huge security threat
How your work phone could be a huge security threat
Unfortunately, with fake apps being hailed as the greatest mobile security threat, there’s been a proliferation of fake antivirus software.
Jan. 1, 2025