News

Cisco Redefines Unified Communications as a Service
Cisco Redefines Unified Communications as a Service
Today, at Cisco BroadSoft Connections in Miami, Florida, we have taken the first major step in our journey together. We made our first major cloud calling and UC announcement since the acquisition closed. A new cloud calling option, Cisco BroadCloud  is available in the Cisco Collaboration Flex Plan.
Nov. 13, 2018
1-800 Contacts uses Apple Business Chat with Cisco to Deliver Customer Care
1-800 Contacts uses Apple Business Chat with Cisco to Deliver Customer Care
To help customers like you and me, 1-800 Contacts has recently started using Apple Business Chat - a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.
Nov. 13, 2018
Building Bridges for Bigger Impact
Building Bridges for Bigger Impact
Cisco’s collaboration portfolio serves over 300 million people worldwide - and counting. Our technology solutions are changing lives, setting the standard for how people connect, collaborate and create, every single day.
Nov. 13, 2018
Huddle Rising: New Solutions to Empower Agile Teams
Huddle Rising: New Solutions to Empower Agile Teams
Today, work is mobile. Huddle spaces, small offices and open spaces that can accommodate up to five people, are on the rise. Today there are 20 million huddle and small offices, growing at double digits, and office spaces and tools to accommodate these informal meetings are a hot topic.
Nov. 13, 2018
Cisco Webex Teams Security Keeps Data and Teams Safe
Cisco Webex Teams Security Keeps Data and Teams Safe
The universal access that SaaS collaboration services provides has made cloud-connected work the preferred way to get things done. But, selecting the right services can be daunting, as users’ data is now stored in the cloud, and potentially transiting across the globe. I’ll talk through a couple of top of mind topics regarding security.
Nov. 8, 2018
A Bright Future for Webex Teams
A Bright Future for Webex Teams
Team collaboration is a disruptive solution, offering new ways to connect people, content, and processes. An essential part of an always-on global business environment, it fuels agile teams.
Nov. 7, 2018
Six Service Provider Strategies to Win in the UCaaS Market
Six Service Provider Strategies to Win in the UCaaS Market
Telecom service providers are raising enterprise awareness of hosted IP telephony and Unified Communications as a Service (UCaaS) solutions, both supporting and influencing savvier enterprise decision makers.
Nov. 6, 2018
You Can’t Get the Collaboration Rainbow Without the Cloud
You Can’t Get the Collaboration Rainbow Without the Cloud
We want the rainbow of cloud benefits. But first, we need to clear away the storm. While a move to the cloud may help provide some of the benefits described, it is important to understand key concerns and considerations. To hear me explore this topic in more detail, join me at CloudEXPO in New York City, for my session “You Can’t Get the Rainbow Without the Cloud” on November 12.
Sept. 20, 2018
Introducing Cisco Webex Edge
Introducing Cisco Webex Edge
Welcome to your competitive edge. Announcing Cisco Webex Edge, a set of services that allows you to realize savings on PSTN and bandwidth costs while providing better meeting experiences.
Sept. 18, 2018
The Webex Backbone: Because Every Millisecond Counts
The Webex Backbone: Because Every Millisecond Counts
The Achilles heel for video meetings is usually the connectivity. Cisco Webex is the only service built and optimized for real-time media. Webex backbone is the engine behind Webex Meetings and Webex Teams. This global pillar connects the entire world of Webex with a high-quality, redundant, media-optimized network.
Sept. 10, 2018
Cisco Named a Leader in Gartner Magic Quadrant for Meeting Solutions 2018
Cisco Named a Leader in Gartner Magic Quadrant for Meeting Solutions 2018
Cisco was again named a leader in the Gartner Magic Quadrant for Meeting Solutions 2018. Cisco products placed highest in the ability to execute and in completeness of vision.
Sept. 6, 2018
Improve Retail Experience with Collaboration Technology
Improve Retail Experience with Collaboration Technology
Retailers have reaped the benefits of analyzing structured data for years. But they’re only now starting to tap into the power of unstructured data, like consumer behavior.
Aug. 13, 2018