Failing Forward – What We Learned at Cisco from a “Failed” Digital Orchestration Pilot
After a year-long pilot of an industry-leading orchestration vendor failed, we asked, "How do we fail forward?" As we encountered each challenge, we took a step back and evaluated what we learned and how we could use that to achieve our goals. At Cisco, we have been working to identify these friction points and evaluating how we can orchestrate a more seamless experience—transforming the customer, partner, and seller experience to be prescriptive, helpful – and, most importantly, simple.