News

Digital Transformation in Retail, how Cisco and its Partner Ecosystem are transforming the Cisco Store!
Digital Transformation in Retail, how Cisco and its Partner Ecosystem are transforming the Cisco Store!
The future of retail is now inside of Cisco. See how Cisco and its partner ecosystem transformed the Cisco Store.
June 26, 2018
The Worst Problem in the Retail Industry? Turnover.
The Worst Problem in the Retail Industry? Turnover.
Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees. I
Feb. 21, 2017
Facing Up to Security Challenges in a Digital Economy
Facing Up to Security Challenges in a Digital Economy
Hello! My name is Kevin Wood, and I am a retail business architect here at Cisco for both Retail and Hospitality. I have done a lot of work providing
July 20, 2016
How to Build a Retail Culture of Security
How to Build a Retail Culture of Security
Hello! My name is Teresa Devine, and I am a business transformation advisor here at Cisco. I help large enterprises in retail and hospitality define and
June 13, 2016
Creating Context to Attract the Connected Customer
Creating Context to Attract the Connected Customer
A couple of weeks ago, I had the opportunity to lead a session at the SAS Global Forum, along with Intel VP Steve Brown and Lori Schafer, SAS Retail
May 27, 2016
3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season
3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season
Holiday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting
Dec. 10, 2015
Create an All-channel Retail Shopping Experience
Create an All-channel Retail Shopping Experience
I always feel the rush of excitement when it comes to shopping. Whether it’s that something special to enhance my home’s interior. Or my annual vacation
Oct. 28, 2015
The Delivery Experiment: My Week of Living Digitally
The Delivery Experiment: My Week of Living Digitally
One of the hottest topics at NRF this week has been delivery systems. Recent research by Cisco Consulting has found that delivery is one of the top
Jan. 13, 2015
My Internet of Everything Holiday Wish List
My Internet of Everything Holiday Wish List
‘Tis the season to shop and to make resolutions  for the coming year. I’m doing a fair bit of both, inspired by the many Internet of Everything (IoE)
Dec. 17, 2014
How Retail’s New “4 P’s of Performance” Will Transform the Industry
How Retail’s New “4 P’s of Performance” Will Transform the Industry
Retail success has always been about delivering on the “4 Rs”: getting the Right products to the Right place at the Right time and for the Right price.
April 28, 2014
Facebook and Cisco Connect Businesses and Consumers
Facebook and Cisco Connect Businesses and Consumers
Black Friday. Holiday Travel. Consumers have a more Enjoyable Experience and Businesses are Successful Thanksgiving is around the corner and the holiday
Oct. 2, 2013
IoE and the Impact on Retail and Consumer Experience
IoE and the Impact on Retail and Consumer Experience
The retail industry is facing unprecedented changes. Since Amazon went online in 1995, technology has been blurring the boundaries between virtual and
July 31, 2013