Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.

Learn how Cisco CX Cloud helped Allied Bank, the first bank established in Pakistan, in its digital transformation initiative to provide integrated solutions for its customers. Allied Bank, the first bank established in Pakistan, with over 1,700 branches and ATMs, is no exception. With their vision to provide integrated solutions in order to be the first-choice bank to customers, Allied Bank is leading the way in Pakistan for innovating financial solutions.We sat down with Fauzyab Ahmed Chaudhry, Manager of Network Security at Allied Bank, to learn more about the company’s digital transformation initiative and how Cisco CX Cloud has supported …

If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help. If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.

Take a look back at the Cisco Customer Experience (CX) presence at Cisco Live 2022 in Las Vegas. See what it was like to be back at a "live" and in-person event with CX for the first time in years.

At Cisco CX, our customers are our heroes. We are honored to work with change makers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses. We value the opportunity to help our customers embrace their possible.

Listening is at the heart of every good relationship. We all want our voices to be heard, and customers are no different. But when it comes to a company as big as Cisco, listening to customers at scale so that we can build successful relationships with them is a massive undertaking.

The key to getting the most out of your IT infrastructure is to have great support behind it. Find out why IDC chose Cisco as a leader for support services.

Today's always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cybersecurity, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge.

Network evolution is a journey, not a destination, so it’s crucial to innovate in all stages of your network lifecycle. A strategic partner can make that journey go more smoothly.

TCE (Technical Consulting Engineer) come from all walks of life, so we want to make the best of their talent journey. We have designed two streams of engagement based on the emerging talent and professional hires. Recruiting extraordinary talent is essential to fuel Cisco’s constant innovation. Within Cisco’s CX Centers Americas, our highly specialized Technical Consulting Engineers (TCEs) are our competitive advantage. The TCEs in CX Centers solve our customer’s biggest challenges. And we are constantly looking for team members to join our team.

Get inspired by the Cisco certification journey that led this CCIE to victory — twice.

To navigate properly, captains must have a thorough knowledge of the boat and its inner workings. We take the same approach with CX Partner Success, helping our partners build a sustainable CX practice with higher customer satisfaction and loyalty, recurring revenue, and expanded opportunity.