News

Building bridges to the future of care
Building bridges to the future of care
How can your healthcare organization prioritize investments in and prepare your workforce for the future of care?
Aug. 3, 2021
Opening the Digital Front Door to Healthcare
Opening the Digital Front Door to Healthcare
A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus areas of a digital front door strategy.
July 26, 2021
CX Cloud energizes large-scale digital transformation at Enel
CX Cloud energizes large-scale digital transformation at Enel
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
July 21, 2021
Cutting Edge Technology to Shape our Future
Cutting Edge Technology to Shape our Future
Explore, learn, and gain insights from our technical talent on key technology focus areas. Download white papers on automation, AI/ML, cloud, Cisco Secure Access Services Edge (SASE), 5G frameworks, DevSecOps, and more.
June 30, 2021
Hack@Home: Reimagining how we Innovate by Pivoting in a Pandemic
Hack@Home: Reimagining how we Innovate by Pivoting in a Pandemic
Overnight everything went virtual. Learn how the Cisco Chief Technology Office, Customer Experience (CX CTO) team pivoted during unprecedented times.
April 29, 2021
Inflection Points are the Catalysts for Innovation
Inflection Points are the Catalysts for Innovation
COO Maria Martinez shares how our experience-led approach is powering things never thought possible.
April 13, 2021
Digital Transformation for a Major Retailer Takes a Co-Selling Team
Digital Transformation for a Major Retailer Takes a Co-Selling Team
Digital transformation essentially requires migrating workloads and applications to the cloud. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.
April 9, 2021
Agile Enterprises Require an Agile Workforce
Agile Enterprises Require an Agile Workforce
Access to talent is crucial as business priorities continue to shift and evolve. New Business Critical Services offerings help connect customers with the right talent, at the right time.
March 25, 2021
The National Park Rule
The National Park Rule
Have you ever juggled technical debt reduction with feature development? Come join us in a discussion for a way to manage cleanup.
Feb. 9, 2021
Our Journey to Delivering the Best Customer Experience
Our Journey to Delivering the Best Customer Experience
Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.
Dec. 8, 2020
Pivot on a dime, transform over time: how Cisco defined talent agility
Pivot on a dime, transform over time: how Cisco defined talent agility
Half of what college freshmen learn today will be superfluous when they graduate. We all have to transform. Here’s what Cisco has learned.
Nov. 19, 2020
Enabling Growth and Agility: Prioritize a resilient, adaptive, and transformative IT
Enabling Growth and Agility: Prioritize a resilient, adaptive, and transformative IT
In unpredictable times, organizations that invest in resilient, adaptive, and transformative IT are in the best position to stay ahead of the unexpected. Learn about the keys to surviving and thriving in this new reality.
Nov. 17, 2020